Privacy Policy

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R2B Consulting Pty Ltd
ACN 66 685 900 805
Last updated: 8 April 2025

Introduction

This is the privacy policy of R2B Consulting Pty Ltd (R2B Consulting, we, us). It applies to all personal information we collect and use in connection with our services, including via our website: www.r2bconsulting.com.au. 

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which regulate how we handle personal information. This policy outlines how we collect, use, disclose, and protect your information, and your rights in relation to that data.

Changes to This Policy

We may update this policy from time to time. The latest version will always be published on our website, with the date of last update noted above.

What We Collect

We may collect the following types of personal information:

• General details – name, job title, organisation
• Contact information – email address, phone number, mailing address
• Project information – details about AI, ICT, or governance projects
• Transaction data – services purchased or used
• Marketing preferences – communication choices and service interests
• Technical data – IP address, browser type, login activity, device data

We do not generally collect sensitive information unless required or consented.

How We Collect It

We collect personal information:

• Directly from you (e.g. contact forms, email, meetings)
• Automatically through our website or tools
• From third parties (e.g. clients authorising access, service providers)

If you provide us with someone else’s personal information, you must have their consent.

Anonymous Use

You may interact with us anonymously or using a pseudonym where lawful and practical. However, we may not be able to provide services without certain details.

Why We Use Your Information

We use personal information to:

• Verify  identity and understand your needs
• Deliver and manage services, systems, or projects
• Provide support and communication
• Improve our services and develop new offerings
• Comply  with legal and regulatory obligations
• Conduct marketing (unless you opt out)

We may also use your information for internal business purposes like training, administration, or research.

Disclosure to Third Parties

We may disclose personal information to:

• Service providers (e.g. IT, legal, finance, cloud platforms)
• Partners  and vendors involved in service delivery
• Government authorities (where required by law)
• A  new owner in the event of a business restructure or sale

All disclosures are managed securely and in line with legal obligations.

Data Security

We take security seriously. Personal information is stored using secure methods (physical, digital, and cloud-based), with access limited to authorised personnel only.

We dispose of personal information safely when no longer needed.

Marketing and Communication

We may contact you with updates, offers, or news relevant to your interests. You can opt out at any time using the unsubscribe link or by contacting us.

We do not share your data with third parties for marketing without your consent.

Cookies and Website Tracking

We use cookies and analytics tools to improve your browsing experience. These tools may collect usage data, but not personal identifiers.

You can control cookies via your browser settings.

Overseas Disclosure

We do not routinely disclose personal information overseas. If this changes, we will inform you and ensure compliance with the Privacy Act.

Some services (like cloud hosting) may involve storage on overseas servers. By using our services, you consent to this where appropriate safeguards are in place.

Embedded Content

Some pages may include embedded content (e.g. videos, articles). This content behaves as if you visited the source website and may include third-party tracking.

Access and Correction

You can request access to or correction of your personal information by contacting our Privacy Officer.

If we decline your request, we will explain why and provide guidance on how to appeal the decision.

Additional Rights

Depending on your location, you may have the right to:

• Request deletion or restriction of your data
• Object to automated decision-making
• Request  data portability
• Withdraw  consent for data use

Please contact us to enquire about your rights and how to exercise them.

Questions or Complaints

If you have any concerns about this policy or how we handle your information, please contact:

Privacy Officer

privacy@r2bconsulting.com.au

We take all enquiries seriously and aim to respond within a reasonable time. You may also lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.